Effective Date:
Welcome to the website of Williams Performance (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, products, services, and related material, regardless of whether you are a registered user or a visitor. By using our website or making a purchase from us, you agree to these terms and our ancillary policies.
Please read these terms carefully before using our website. If you disagree with any of these terms, you are not allowed to utilize our services.
1. Company Information
Business Name: Williams Performance
Email: info@williamsperformance.com
Phone:
Address:
Website:
Williams Performance specializes in surface drive mud motors, high-performance tuning, OEM parts, and certified repairs for hunting and fishing rigs.
2. Acceptance of Terms
By using this website or placing an order, you:
- Confirm that you are at least 18 years of age or are using the site with the supervision of a legal guardian.
- Agree to comply with all applicable laws, rules, and regulations.
- You attest that you have read and comprehended these terms as well as all associated rules, such as our shipping, return/refund, and privacy policies.
3. Modifications to Terms
We reserve the right to revise, update, or modify these Terms at any time, with or without notice. Any modifications will be announced on this page, and you agree to the amended Terms if you continue to use the website or our services after they have been posted.
4. Account Registration
You may be required to create an account to access certain features of our website. By creating an account, you agree to:
- Provide accurate, current, and complete information.
- Maintain and promptly update your information.
- Keep your login credentials secure.
- Accept responsibility for all activities under your account.
We reserve the right to suspend or terminate accounts that contain false information or violate our policies.
5. Products & Services
- Product Descriptions
We strive to ensure all product listings are accurate and up to date. However, we do not guarantee that product descriptions, specifications, or pricing are free from errors. In the event of an inaccuracy, we reserve the right to correct it and cancel or modify orders accordingly.
b. Performance Disclaimer
Our engines and components are designed for outdoor recreational use in rugged environments. Performance may vary depending on terrain, load, weather, installation quality, and other variables. All claims regarding horsepower, torque, and speed are estimates.
6. Pricing & Payments
All prices are in U.S. Dollars (USD) and are subject to change without notice. The entire amount owed for your order, including any applicable taxes and shipping costs, is what you agree to pay.
We take several safe payment options. Your financial information is not kept on our systems, and all payment transactions are handled through gateways that comply with PCI-DSS.
7. Order Processing & Cancellations
Orders are processed Monday through Friday (excluding holidays). While we strive to fulfill all orders promptly:
- Standard processing time is 2–5 business days
- We reserve the right to cancel orders at our discretion due to errors, stock issues, or suspected fraud
If your order is canceled after payment, we will issue a full refund to your original payment method.
8. Shipping & Delivery
All orders are shipped via trusted national carriers. For details on shipment schedules, tracking, and liability, please consult our comprehensive shipment Policy. At the time of shipment, the buyer acquires title and the risk of loss.
Delivery delays brought on by the carrier, bad weather, customs, or inaccurate customer addresses are not our responsibility.
9. Returns, Refunds, and Exchanges
By placing an order, you agree to our Return and Refund Policy. Key highlights include:
- No refunds or returns on electronics or custom-built items
- No compensation for damage that occurs during shipping
- Return requests must be made within 15 days of delivery
- Returned items must be unused, in original packaging, and accompanied by proof of purchase
10. Warranty
We offer warranty service on select parts and engines as authorized by OEM manufacturers such as Briggs & Stratton. Warranty claims must be approved and inspected by the manufacturer.
Beyond the manufacturer’s warranty, Williams Performance makes no guarantees regarding any product; any warranty will be nullified by usage, alterations, or incorrect installation.
11. Limitation of Liability
To the fullest extent permitted by law, Williams Performance shall not be liable for any:
- Incidental, consequential, or indirect damages
- Loss of income, equipment, data, or business opportunities
- Property damage or personal injuries brought on by product failure or misuse
In any event, the maximum amount of our obligation will be the amount we paid for the goods in question.
12. Intellectual Property
All content on our website, including manuals, graphics, videos, photos, logos, and descriptions, belongs to Williams Performance or its content providers and is protected by both domestic and international intellectual property laws.
No portion of this website or our materials may be reproduced, copied, republished, transmitted, or used without our express written consent.
13. User-Generated Content
You give us a non-exclusive, royalty-free, perpetual, and transferable license to use, alter, publish, and display reviews, testimonials, photographs, and other content you submit to our website or social media accounts for marketing reasons.
We reserve the right to moderate, remove, or reject any content deemed offensive, false, or misleading.
14. Privacy and Data Protection
Your privacy is important to us. Our complete Consumer Data Privacy Policy, which describes what data we gather, how we use it, and your rights, governs our data practices. You agree that we may collect and use your information as specified on our website.
15. Prohibited Conduct
You may not use the site for unlawful purposes or engage in behavior that may:
- Violate any applicable local, state, or federal law
- Infringe on the intellectual property rights of others
- Transmit viruses, spam, or harmful code
- attempt to access our systems without authorization.
Violations may result in account suspension, legal action, and permanent banning from our platform.
16. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted by the laws of the State of Louisiana, United States. You agree that any legal action or proceeding related to these Terms shall be filed only in the state or federal courts located in Louisiana, and you consent to the exclusive jurisdiction of those courts.
17. Force Majeure
Williams Performance shall not be liable for any delay or failure in performance resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, labor disputes, government orders, internet outages, or shipping disruptions.
18. Severability
If any provision of these Terms is deemed invalid or unenforceable by a court of law, the remainder of the Terms shall remain in full force and effect.
19. Entire Agreement
These Terms, along with our Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between you and Williams Performance concerning your use of the website and purchase of products or services.
20. Contact Information
If you have any questions, concerns, or feedback about these Terms or any other aspect of our business, please contact us:
Williams Performance
Email: info@williamsperformance.com
Phone: